| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ONE DAY COURSE:
Process Management Workshop
Skills
& Techniques for Effective and Continuous Improvement
Course
Description: This four hour course is an interactive workshop focused on learning
and applying process management techniques to define, manage and continuously improve
processes. Participants will learn about the principles of process management approach
advocated by the ISO 9000:2000 quality management standards.
Course Outline:
~ What is a process?
~ Why are process controls
important?
~ Can everything
be managed as a process?
~ What is a system?
~ What is systematic approach to
management?
DATE:
Louisville:
September 16, 2002 from 12:00 PM - 4:00 PM at the Technology Park of Greater Louisville,
Conference Center, 122 Rochester Dr., Louisville, KY. Map to TPGL (Louisville)
PRICE: $ 295.00
per person
Instructor: Mike Paten , RAB Certified Quality Management Systems Auditor with over 25 years
experience in Quality Systems Management and Consulting.
LUNCH AND
REFRESHMENTS PROVIDED
Click here for
printable registration form
Register by
phone: (502)367-2186 fax: (502)367-4261 |
