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ONE DAY COURSE:

Process Management Workshop

Skills & Techniques for Effective and Continuous Improvement

 

Course Description: This four hour course is an interactive workshop focused on learning and applying process management techniques to define, manage and continuously improve processes. Participants will learn about the principles of process management approach advocated by the ISO 9000:2000 quality management standards.

 

Course Outline:

~ What is a process?

~ Why are process controls important?

~ Can everything be managed as a process?

~ What is a system?

~ What is systematic approach to management?

 

 

DATE:  

Louisville: February 5, 2002 from 12:00 PM - 4:00 PM at the Technology Park of Greater Louisville, Conference Center, 122 Rochester Dr., Louisville, KY.   Map to TPGL (Louisville)

 

PRICE: $ 295.00 per person

 

Instructor: Mike Paten , RAB Certified Quality Management Systems Auditor with over 25 years experience in Quality Systems Management and Consulting.

 

LUNCH AND REFRESHMENTS PROVIDED

 

Click here for printable registration form

 

Register by phone:  (502)367-2186      fax: (502)367-4261

 

MTTC

119 Rochester Drive
Louisville, KY 40214

[email protected]
(502)367-2186
fax (502)367-4261

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, 2001 All Rights Reserved

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