The ISO 9000 Fundamentals and Vocabulary
standard is considered a "normative" reference to ISO 9001:2000 and can be
considered an extension to the Requirements standard. Definitions changed in the final
draft version of ISO 9000:2000 are expected to be:
Work Environment
(DIS): a set of conditions under which a person operates.
Since this definition did not consider processes that operate
without the direct involvement of a person, it will be changed to:
(FDIS): a set of conditions under which work is performed.
Process
(DIS): a system of activities which uses resources to transform
inputs to outputs.
This definition was not consistent with the definition of a quality
management system as a system of processes, so it will become:
(FDIS): a set of interrelated or interacting activities which
transform inputs to outputs.
Another change was to place the "fundamentals" section
before the "vocabulary" section (as would be expected by the document title).
The standard presents its vocabulary in a different manner than most
dictionaries. Terms are shown in functional groupings that display their relationships.
For example, the system definition links to process,
which in turn points to product and project. The product definition
links to service, software, and offered product. These concept
diagrams help readers more fully understand terms by showing their relationship to other
terms.
