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Technology & Training for Your Future

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KAIZEN VISUAL OFFICE

(A  ONE-DAY  WORKSHOP)

 

Course Description:

This workshop is designed to help students learn how to apply techniques for predictable and reliable output of office tasks for happier customers (internal and external). Students will learn how to improve throughput, accuracy and work flow through a kaizen approach to improving office operations.

 

Students will apply the learning techniques in an in-class office simulation exercise. Learn firsthand how to eliminate non-value added activities, list/prioritize/quantify work tasks for a smoother work flow and how to measure and maintain the gains.

 

Course Outline:

  • Visual management and work flow

  • Building a visual management system

  • Measuring current operation

  • Identifying wastes in office operations

  • Defining standard operations

  • Creating work flow diagram for desk processes

  • Tools for sustaining visual management

 

Who Should Attend:

This course is designed for administrative and support units, coordinators, customer service personnel, office managers and supervisors.

            TIME: 1-5 PM

      COST:  $ 199.00 per person  

 

Course Schedule

 

  Phone:         (502) 367-2186   ~   Fax: (502) 367-4261 

   Web:         www.mttc.org   ~   Email: [email protected] 

 

                     Major credit cards & company checks accepted

 

Click here for a printable registration form

Map to Conference Center

 

MTTC

119 Rochester Drive
Louisville, KY 40214

[email protected]
(502)367-2186
fax (502)367-4261

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The MTTC is managed by Innovative Productivity, Inc., for the U.S. Navy

Louisville, Kentucky
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, 2001, 2002 All Rights Reserved

MTTC  -east

P. O. Box 23692

Lexington, KY 40523

[email protected]

(859)255-0239

fax: (859)233-7421